Shipping policy
Shipping Policy
Last updated: October 15, 2026
Thank you for shopping at NiftyLab. This Shipping Policy explains how we ship your orders, the associated costs, and what you can expect after making a purchase.
Order Processing
Unless otherwise stated on our website, orders are processed within 2 business days, excluding public holidays.
Orders placed in the afternoon, on weekends, or on public holidays may begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, provided that the selected shipping method supports tracking.
Shipping Methods and Delivery Times
Available shipping methods and estimated delivery times are displayed at checkout.
Delivery times are estimates, not guarantees, and begin once your order has been dispatched. Delivery times may be affected by carrier delays, weather conditions, customs clearance, or other circumstances beyond our control.
Shipping Costs
Shipping fees are calculated at checkout based on your destination, order weight, and selected shipping method.
Free standard shipping may be available on eligible orders, as indicated at checkout.
Customs, Taxes, and Other Applicable Charges — United Kingdom
Orders shipped to the United Kingdom may be subject to taxes, customs duties, and import fees.
Where possible, these charges will be calculated and collected at checkout. If taxes or customs duties are collected at checkout, they will be clearly displayed before you place your order.
If these charges are not collected at checkout, they may become payable before or upon delivery and will be the customer's responsibility unless otherwise stated.
In some cases, additional import fees, customs duties, VAT, brokerage fees, or carrier handling charges may apply when your order arrives in the United Kingdom.
These charges are determined by UK customs authorities and/or the shipping carrier and are the customer's responsibility unless we explicitly state at checkout that duties and taxes have been prepaid.
Customs clearance procedures may also affect delivery times. We recommend checking your local import regulations before placing an order.
Customs, Taxes, and Other Applicable Charges — European Union
Orders shipped to countries within the European Union may be subject to VAT, customs duties, import taxes, brokerage fees, or carrier handling charges.
Where possible, applicable taxes, customs duties, and import fees will be calculated and displayed at checkout before you complete your purchase.
If these charges are not collected at checkout, they may become payable before or upon delivery and will be the customer's responsibility unless otherwise stated.
If checkout indicates that duties and taxes are prepaid, your order will be shipped with those charges prepaid, and you should not normally be required to pay additional import charges upon delivery.
If checkout does not indicate that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling charges before or upon delivery.
Import charges are determined by the relevant customs authorities and/or shipping carrier and may vary depending on the destination country, product classification, product value, country of origin, and shipping method.
Customs clearance procedures may also affect delivery times.
Order Tracking
Once your order has been dispatched, we will send you a shipping confirmation email containing a tracking number and tracking link, where applicable.
Please note that tracking information may take some time to become available or update after you receive your shipping confirmation.
Shipping Destinations
We currently offer shipping in UK,EU, CANADA and USA
International orders may be subject to customs duties, import taxes, additional fees, and customs-related delays.
Any applicable charges collected at checkout will be clearly displayed before you complete your purchase.
Shipping Address Accuracy
Please carefully review your shipping address before completing your order.
If you need to correct or update your delivery address, contact us as soon as possible.
Lost, Damaged, or Delayed Shipments
If your order is lost, damaged, or delayed, please contact us, and we will assist you in resolving the issue with the shipping carrier.
Order Changes and Cancellations
Need to change or cancel your order? Please contact us as soon as possible.
We may be able to accommodate changes before your order has been shipped. However, once an order is in transit, we cannot make modifications to it.
Where applicable, refunds for cancelled or delayed orders will be processed promptly to the original payment method.
Questions or Assistance?
If you have any questions about shipping, delivery, or your order, please contact our customer support team.
Email: support@getniftylab.com